CELEBRATING OUR 20 YEAR ANNIVERSARY

We are thrilled to be celebrating our 20th anniversary!

Founded in 2004 by Anthony and Chloe Mitchell, Independence Mobility has achieved phenomenal growth during its 20 years in business, evolving from a small mobility products supplier to a much larger provider that supports both healthcare professionals across the public and private sector, and end-user customers with modest and complex needs.

The journey has been a fascinating one!

Initially testing their local marketplace, Anthony and Chloe started out with a stand at their local Morrisons supermarket. Equipped with basic marketing materials, they spent time chatting with passing customers, gauging their interest, and making the occasional sale.

On realising the potential, they then branched out to a stall at Leeds market, displaying whatever they could fit in their van each day. With Leeds market proving a success, they also tested other markets such as Bolton (where they have fond memories of the sandwiches!) and further surrounding areas.

But as the business steadily grew, it was time to find more permanent premises. That came in the form of a small retail outlet on York Road in Leeds. This enabled Anthony and Chloe to offer a wider product range, including entry-level wheelchairs, scooters, and beds, to end-users with basic needs.

The success and growth happily continued, which meant that Anthony and Chloe needed some help. They started to recruit some new team members, after which the business really took off.

Fast forward 20 years and two premises moves later, and the business looks very different today compared to how it did back then. The product range is now even wider, with a greater variety of product types and equipment that embraces evolving technology. This enables the team to support more people – both adults and children, and those with much more complex needs.

There are now 20 members of staff covering all aspects of the business from administration, marketing, warehouse management, and mobility consultants who are out on the road working face to face with customers.

For the last 13 years, there has also been another side of the business. Lead by Chloe, Medical Hire was established in 2011, hiring out medical props and equipment to the television and film industry. This service is supported by a team of medical advisors who offer advice on scripts and medical equipment, and support cast and crew on set during filming.

With both sides of the business continuing to grow rapidly, Anthony and Chloe are planning yet another premises move. This will enable them to fulfil their objectives of even wider product ranges, further support services, and an even bigger team!

Hear more about the Independence Mobility story by watching our special anniversary video...

To celebrate our 20th birthday and to continue our support for chosen charity of the year, Leeds Mind, the Independence Mobility and Medical Hire teams are undertaking a ‘20-for-20’ fundraising challenge. Each person is carrying out a challenge linked to the number 20, whether that be 20 days, 20 miles, 20 minutes and so on.

To keep up to date with our progress and if you’d like to donate, visit our Just Giving page.

For more information on Independence Mobility, browse our website or call our friendly team on 0113 2628000.